Past customers are the key to long-term success in the home business. A customer service party is one way to show your customers in the past that you are a real estate agent now and in the future. It’s a great way to meet your customers’ debt situation and thank them again for their business. Continuous communication when their credit is closed using emails, emails, and phone calls are tools to help you connect. You can keep them informed of new programs, ways to earn money, or opportunities to earn money, but thank you parties are one of the few ways to get in touch with them. The following tips will help you build customer loyalty, refer others, and increase experience.
1. Guest List – Start by inviting all customers who have closed home mortgage in the last two years. If your company sends customer satisfaction surveys to your old customers, make sure you review them when you make your lists. If you have a number of unsatisfied customers, do not invite them to attend. Add recurring clients and sellers, insurers, builders, contractors, and lawyers who are a good ally. Always invite co-workers such as: processors, lockers, posters, receptionists, sales managers, and anyone else who may have connected with your former customers.
2. Budget – Contact your sales manager or head office and ask them to create a party budget to thank your customers. Try to partner with a major company, credit card company, contractor, or insurance agent as agents to raise the party budget.
3. Choose a Place – Depending on your budget, you can reserve a party, rent a park park, or choose to have a barbecue in your parking lot. Just remember, customer appreciation parties should be a party, not a sales event.
4. Party Information – Choose the time and date or event. Could working hours or weekends attract more people? Choose food, drink, and entertainment. Do you want to register a disk joke or hire? Would you like to have a nursery or a place to spend money with adults?
5. Advertising Items – Do you want to give home guests a reward for your presence? Perhaps you can win a big prize and ask the sponsors to donate a gift card. You can encourage your former clients to attend the party by promoting the rewards offered at the event, such as: TV shows or vacations. Cheap gifts such as: hats, t-shirts, coffee cups, and party promotional items are fine, but make sure you also have some great gifts to attract past customers to your party.
6. Invitation – Send emails to all guests and follow up with emails three weeks before the party. Ask anyone who will be attending the RSVP, to come up with an idea of what you can buy for the party. One week earlier, phone calls from past customers who did not respond.
Make sure you spend time at the party mingling with your guests. If the return questions bring up their ideas then let them know you will follow them after the ceremony. Spend time at the party making friends and don’t just sell. Creating a well-planned and customer-centered party results in customers already being saved, greater satisfaction with their senders, better judgment, and more consistent delivery.